Lots more programmes

Lots more programmes

We also offer a range of other courses, programmes and services, meeting the widest possible set of learner needs. Current courses available to book now are presented below. If the course you are interested in is not shown, please register your interest and we’ll contact you with the next available programme and further information.

Our courses include the following:

Certificate of Professional Competence for managers (passenger transport)

Emergency First Aid Training

Pediatric First Aid Training

Minibus Driver Awareness Scheme (MiDAS)

Passenger Assistant Training Scheme (PATS)

Independen Travelling Skills (ITS)

Work Skills training

Equality, Diversity & Safeguarding training

Personal Behaviour for Success training

Personal Safety Awareness

Effective communication

Health and Safety training

Register your interest

Certificate of Professional Competence for managers (Passenger Transport)

The Learning Centre is an accredited OCR exam centre for the Certificate of Professional Competence (passenger transport ) and we can also provide training to support candidates. We provide you with the necessary materials to support your learning process and offer you the support you need on the following units:

  • Unit R1 (05680) Certificate of Professional Competence (Road Haulage) Multiple Choice
  • Unit R2 (05689) Certificate of Professional Competence (Road Haulage) Case Study
  • Unit P1 (05677) Certificate of Professional Competence (Passenger Transport) Case Study
  • Unit 6 (05610) Managing International Road Haulage  Transport Operations
  • Unit 7 (05643) Managing International Road Passenger Transport Operations 

Emergency First Aid Training

This 1 day training programme is classroom based and comprises both theory and practical teaching. The course includes:

  • Introduction to first aid
  • Care of the unconscious casualty
  • Resuscitation for adults, babies and children
  • Dealing with asthma patients, heart-attack, head injury, epileptic fits, etc
  • Controlled bleeding
  • Burns and scalds
  • Contents of first aid boxes
  • Reporting accidents and incidents

Pediatric First Aid Training

This 2 day training is classroom based and comprises both theory and practical teaching.
  • Principles and Practice of Pediatric 1st First Aid
  • Primary and Secondary Assessment
  • Child and Baby Resuscitation
  • Child and Baby Choking
  • Causes of Unconsciousness
  • Wounds and Bleeding
  • Shock
  • Fractures, dislocations, sprains and strains
  • Burns and Scalds
  • Eye and Ear Injuries
  • Medical Conditions
  • First Aid Kits and Recording and reporting

Minibus Driver Awareness Scheme (MiDAS)

This is to provide awareness of the legal, practical and safety issues surrounding minibus driving and passenger awareness, assistance and safety.  There are two modules – standard and accessible driver modules.  Drivers are awarded a certificate if successful, valid for 4 years.  A qualification recognised nationally by other MiDAS members

Course outline of standard & accessible driver modules:

  • Training on minibus equipment, safety issues and minibus law
  • Help to improve your driving skills
  • Assessment: to ensure you can drive safely; also given a:
  • Theory assessment – multiple choice, 80% pass mark
  • Practical Skills Assessment (for ‘accessible drivers’)
  • Assessment of your driving against a recognised standard
  • Improved driver confidence
  • Benefits that can transfer to driver own car driving

Course outline of standard module:

  • Driver licensing: What are you licensed to drive?
  • Driving for safety and economy
  • Walk-round Checks
  • Reversing and manoeuvring
  • Minibus law
  • Fitness to drive
  • Breakdowns, collisions and emergency evacuation
  • Theory assessment – multiple choice, straightforward

Course outline of accessible driver module:

  • Theory and background information
  • Practical demonstrations how to assist passengers who:
  • have walking difficulties
  • have partial sight or are blind or are deaf or hard of hearing
  • Demonstration and supervised practice assisting wheelchair users
  • Practical Skills Assessment - you show you can follow good practice:
  • use a passenger lift or ramp
  • secure wheelchair user in minibus

Passenger Assistant Training Scheme (PATS)

The programme offers job-specific skills in the area of passenger assistance to people wishing to work as Driver Carer or Passenger Assistant. The programme comprises of 4 core modules, which leads to an accredited qualification, PATs, awarded by the Community Transport Association (CTA).

The breakdown of the PATS modules is as follow:

  • Module A - The Role of the Passenger Assistant
  • Module B1 - Passenger Awareness and Assistance
  • Module B2 - Assisting Passengers who travel in their wheelchairs
  • Module C1- Supervising Children and Young People with Specials Needs
  • Module C2 - Working with Adults who Require Care and Supervision

Duration: 2 days PATS

Qualification: PATs Certificate awarded by CTA

Independent Travelling Skills (ITS)

This is a relatively new approach to supporting people with learning difficulties, who experience disadvantage through their inability to take up training or employment offered, not because of an inability to do the job or complete the training, but simply because of an inability to get there. Training young people with learning difficulties to travel independently, rather than providing expensive door-to-door transport, is an innovative approach to improving their long-term employability as well as promoting independence.

The long-term difference to lives includes improved confidence, enhanced social skills, better quality of life, feeling of well being, self-awareness of own safety and opportunities to contribute to service user surveys

The training delivered to Travel Trainers includes:

  • Skills /Risk Assessment
  • Basic Awareness training
  • Disability Awareness training
  • Route Research/ Route Plan
  • Systematic Travel Instructing
  • Passenger Assistant training
  • Emergency First Aid

Duration: 2 – 3 weeks

Work Skills training

This 4 day training is classroom based and comprises both theory and practical teaching.  The course includes:

  •  The importance and benefits of positive attitudes and behaviours and their impact on the workplace.
  • Assess own attitudes and behaviours in the workplace
  • Be able to demonstrate a range of positive attitudes and behaviours in the workplace
  • An analysis of participant’s strengths and weaknesses
  • Building working relationships with customers.
  • Appropriate methods for timekeeping eg timesheets, clocking, in/out, appropriate use of IT eg passwords, use of the internet and email,
  • Appropriate behaviour and general conduct eg dress code, attitudes towards colleagues
  • How a customer’s interactions with employees influence their opinion of organisations
  • Protocols for dealing with customers

 

Equality, Diversity & Safeguarding training

This 2 day training is classroom based and comprises both theory and practical teaching.  The course includes:

  •  Ensuring individuals or groups of individuals are treated fairly and equally and no less favourably, specific to their needs, including areas of race, gender, disability, religion or belief, sexual orientation and age.
  • The promoting of equality to remove discrimination in the areas of bullying, harassment or victimisation.
  • Recognise, respect and value people’s differences to contribute and realise their full potential by promoting an inclusive culture for all
  • An awareness of Prevent Duty
  • Combined adult/child safeguarding specifically for anyone who comes into contact with children and vulnerable adults.
  • Legislation and guidance
  • The different types of abuse
  • Your responsibilities with regard to reporting concerns.

 

Personal Behaviour for Success training

This 6 day training is classroom based and comprises both theory and practical teaching.  The course includes:

 

  • Develop an awareness of own behaviour through exploring a range of situations.
  • The personal skills needed to move forward successfully towards preparation for work.
  • How own behaviour and that of others may affect those around them. l
  • Adapting and responding appropriately in personal and work situations.
  • To know how different behaviours through use of verbal communication, body language can change our message to others
  • The way we dress for different situations and how our choice of dress informs others.

 

Personal Safety Awareness

This 2 day training is classroom based and comprises both theory and practical teaching.  The course includes:

  • To develop an understanding of the safety concerns of individuals and identify
  • Safety strategies that participants should already use
  • Reasons why individual fear crime
  • Situations and actions that may put personal safety and possessions at risk
  • What to do if an incident occurs
  • Different situations present different challenges
  • Assessing risk, checking your own perception
  • Assertive behaviour ,keeping calm, the importance of positive body language
  • The subject of personal safety will provide an opportunity for raising concerns of racism and harassment and actions to take
  • Recording and reporting incidents

 

Effective communication

This 1 day training is classroom based and comprises both theory and practical teaching.  The course includes:

  • Good communication in the workplace is essential and helps to improve morale, increase efficiency and create healthy working relationships.
  • Different methods of communication verbal, body language, tone of voice, facial expressions, gestures and the effect on others
  • The importance of active listening and how it is a large part of effective communication.
  •  Learn to be able to listen to what the other person is not actually saying but is communicating through non-verbal behaviours.
  • The negative impact of poor communication to trigger rumours, gossip and conflict as well as distrust

 

Health and Safety training

This 1 day training course is classroom based and comprises both theory and practical teaching.  The course includes:

  • The Health & Safety at Work Act 1974
  • Roles and responsibilities within health and safety
  • Organisational reporting procedures
  • Riddor
  • Manual Handling
  • Risk assessing
  • Procedures for reporting
  • Slip & trips

Register your interest

If you would like to find out more about any of our programmes

Please call us on: 020 7275 2451/2407 or complete our course enquiry form

 
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